Caring for your pen

Select your pen below or scroll down for more information on how to care for your pen.

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Caring for your disposable pen

Handling your disposable pen

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Treat your disposable pen with care. Rough handling or misuse could cause inaccurate dosing

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Don’t drop your disposable pen against hard surfaces. If you drop it or suspect a problem, make sure to check it carefully for damage, then attach a new needle and check the insulin flow before you inject

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Don’t try to refill your disposable pen. Once empty, throw the used pen in a bin or follow your local waste instructions (your package insert will have more information)

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If your disposable pen is faulty, please don’t try to repair it or pull it apart. Throw it in a bin or follow your local waste instruction and open a new pen

FlexTouch? lying on top of a glove

Storing your disposable pen?

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Unopened, you can store your disposable pen at room temperature (not above 30°C) for a maximum of 4 weeks, or in a fridge (2°C to 8°C) until the expiry date, but keep it away from the freezing element?

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Once open, your disposable pen will last for a maximum of 4 weeks, whether at room temperature (not above 30°C) or in a fridge (2°C to 8°C)

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Don’t leave the pen in a car or any other place where it could get too hot or too cold

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Always keep the cap on the pen to protect the medicine inside it from light (opened or unopened)

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Read our instructions for travelling with your insulin medication

FlexTouch? being put inside a shirt pocket

Cleaning your disposable pen?

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Try not to expose your disposable pen to dust, dirt or liquid

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Please don’t try to pull your disposable pen apart to clean it

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If necessary, clean your disposable pen with a damp cloth, but please don’t wash, soak or lubricate it

FlexTouch? lying on white material

Caring for your durable pen

FlexTouch? lying inside a case

Storage and handling

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Your durable pen is tough but can still be damaged, so handle it with care and protect it against dust and dirt when it is not in its case

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Avoid situations where your durable pen can be damaged and keep it in the case whenever possible. You can also store spare Penfill? cartridges and NovoFine? needles in the case

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Check the leaflet in the Penfill? pack for details on how to store the cartridges and how long to keep them

Patient holding NovoPen? 5

Cleaning

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Your durable pen does not require any maintenance except cleaning

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Dirt and dust can be removed by using a soft dry brush

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Clean your durable pen by wiping it with a cloth moistened with a mild detergent

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Don’t clean your durable pen with any solution containing alcohol, iodine (or similar) or detergent containing chlorine

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Don’t submerge your durable pen in water, as this may damage its mechanical system

Patient holding NovoPen? 4

Things to remember

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Your durable pen must only be used in the way described in its instruction manual

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Please contact your healthcare professional if you experience problems with your durable pen. All faulty pens will be inspected by Novo Nordisk to ensure high quality standards are maintained

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Never try to repair a faulty durable pen yourself


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HQ19DN00010. March 2019.

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